Shipping & Delivery Policy

We have a great network of shipping partners like Shiprocket in India and DHL, FEDEX, BLUEDART and UPS for international couriers. Once the product is shipped we notify our client on email by sharing the tracking/AWB bill of the consignment. 

 

Please note: Our products usually reach our customers within 5-7 working days in India and International 7-10 days depending on custom clearance. Sometimes it can take longer due to unavoidable circumstances. You can always track the packages by using the tracking ids or links that we provide to your registered email address.

Please note: Orders once placed cannot be cancelled.

All the carvings are done by hand so minor carving differences can be there. That is the beauty of handmade crafts.

The request for exchange or refund should be lodged within 5 days after delivery. The exchange or return will take place only if there is an uncut/ non edited  package opening video.